VIP guest management
In this course you will watch how a receptionist handles the arrival of a VIP guest with professionalism and discretion. You will see how she prepares for arrival, confirms reservation details, informs about hotel amenities and creates a personalized hospitality experience.
What you will learn:
-
To welcome VIP guests with professionalism, discretion and a positive attitude.
-
Correctly confirm the reservation details and provide the necessary information for the stay.
Popular courses
Cookie categories
Strictly necessaryAlways active
Needed for the site to work safely and correctly, and cannot be switched off.
Functional
Remember your preferences, such as language and other settings, to improve your experience.
Analytics
Help us understand how the site is used, so we can improve our content, functionality and services.
Marketing (where such technologies are used)
Where such technologies are used, these measure how well our communications perform and/or show relevant content through third-party services, only with your consent.
This site is registered on wpml.org as a development site. Switch to a production site key to remove this banner.