Customer annoying with his behavior

In this lesson you will watch how an employee handles a situation where a customer's behavior affects the comfort of other customers in the restaurant. You will see how he carries out a discreet and polite intervention, maintaining his professional attitude and the pleasant atmosphere in the space.

What you will learn:

• Discreetly manage customer behaviors that affect the experience of other tables.
• Communicate politely and calmly, without creating tension or confrontation.