Room service food management

There are several ways to ensure that a guest is happy with the food in a hotel. One of them is room service. When done correctly, room service increases the quality of the hotel and reduces food waste, a phenomenon that is observed more and more frequently, and has both economic and environmental consequences.  

Continuous training of staff on room service requirements is crucial to achieving customer satisfaction. It is important to know the steps for sourcing, storing, processing and presenting food to guests, as well as what to do and what to avoid so that the food is attractive and does not spoil in the process.

What you will learn:

• What is Room service and how does it relate to guest satisfaction?
• Room service and better guest service
• Identify the causes of food waste
• Apply the best food handling tips