In this lesson you will watch how an employee handles a customer comment about the variety and presentation of the breakfast buffet. You'll see how she properly informs the customer, guides them through the available options, and offers assistance to ensure they have a positive experience.
What you will learn:
• Respond professionally to customer comments regarding the breakfast buffet.
• Inform and guide the client through the available options clearly.

We use cookies to keep the site working properly, to remember your preferences and, with your consent, to understand how the site is used.